Frequently Asked Questions
SCS Portal
What is the URL of the SCS Portal?
What is TEAM ID and User ID?
These values are shown on your Team page.

Node RPC Service
What networks do you support?
- Soneium Mainnet / Minato
- Astar Mainnet / Shibuya
What is the pricing model?
All services are free until the end of February 2025.
- The pricing page will be published in February 2025.
- Starting March 2025, paid plans will begin based on the selected tier.
- A Free Tier will still be available with limited features.
Where can I find available RPC methods?
Where is the Quick Start Guide?
Is a WebSocket (WSS) endpoint available?
Yes.
- Available to everyone until end of February 2025.
- Will move to tier-based access starting March 2025.
Is an Archive node provided?
Yes.
Is the debug_
RPC method available?
Yes.
- Available to all users until end of February 2025.
- Will require a paid plan based on your tier starting March 2025.
Are Subscriptions supported?
Yes, subscription methods are supported.
Is there a rate limit for Private Node RPC endpoints?
- The system handles hundreds of requests per second.
- Rate limits are generally not a concern for most users.
- After migrating to a paid plan in March 2025, rate limits will vary by tier.
What is the availability of Private Node RPC endpoints?
- Designed for high availability.
- Live status can be checked at: https://startale-cloud-services.statuspage.io/